The Myna Experience

Schedule your meals in advance

A Myna subscription removes the daily “what do we eat?” decision. You choose your meals once — breakfast, lunch, dinner or any combination — for a week, a month or two months, and they arrive every day without you ordering again.

Not on a subscription? You can still place one-time orders and schedule them days in advance, with the same menu, customisation and add-ons as subscribers.

• Browse menu: scroll across this week's menu to see what's cooking.
• Select: choose exactly what you want and when you want it.
• Relax: deliveries start automatically. Skip or modify any meal before its cut-off, and use your wallet balance to pay.

Customise every meal

Each meal slot offers several dishes. A default meal is assigned based on your plan, and you can swap it for any other available option in the app. You set your preference as vegetarian or non-vegetarian once, and the menu rotates weekly so you are not eating the same thing every day.

Paid add-ons — drinks, sides, desserts and extra portions of rice, curry or bread — can be added to any meal. All meats are halal.

Chef's note: “We maintain a specific profile for every regular subscriber. If you tell us you hate capsicum, you'll never see capsicum in your box again. It's that simple.”

• Dietary preference: Veg / Non-Veg
• Meal swapping: switch to any available option
• Spice level: Low, Medium, High
• Add-ons: drinks, sides, desserts, extras (additional rice, curry, bread, etc.)
• Allergy alerts (nuts, dairy, gluten)

Switch between home and office delivery

Save both your home and office addresses and move any meal between them in the app — useful for work-from-home days, sick days or a late night at the office. Changes for a meal must be made before its cut-off: 2:00 AM for breakfast, 8:00 AM for lunch and 3:00 PM for dinner (all on the day of delivery).

You can also add delivery instructions, such as a flat number or “hand to security”, for our delivery partner.

Serviceable residential areas include Tiruvanmiyur, Velachery, Karapakkam, Madipakkam, Pallikaranai and Perungudi, and IT parks include Tidel Park, DLF, RMZ Millenia and SP Infocity.

Cancel or pause specific days

There is no pause button to hunt for: to pause, simply cancel the days you do not need. Cancel a day in advance and the amount goes back to your Myna wallet. Cancelling after 8:00 PM for the next day carries a 50% charge, and a meal cannot be refunded once its cut-off has passed. On the Essential plan, refunds are limited to 10% of the plan's meals; the Standard plan has no limit.

Wallet balance can be used to renew your subscription, place one-time orders or buy add-ons, so money for meals you skip is never lost.

• Step 1: Open Dashboard — log in and go to 'Manage Subscription'.
• Step 2: Select Dates — click on the calendar dates you want to cancel.
• Step 3: Refund Processed — the amount for those days is credited back to your wallet instantly.

Live delivery tracking

Every delivery can be tracked in real time: you see the delivery partner's details, their live location and the status of your meal. Breakfast arrives 7:00–8:30 AM, lunch 11:45 AM–1:00 PM and dinner 7:00–8:30 PM.

We provide a live tracking link for every single delivery, with proactive WhatsApp alerts, so you can plan your break down to the minute.

Track your nutrition

All meals are portion-controlled, and the app shows the calories and nutrition data for what you eat, so you can follow your intake over time without weighing or logging anything yourself.

We lab-test our recipes to provide accurate macro breakdowns for every dish, with smart insights, dietary suggestions and allergen warnings (nut, dairy, gluten). A sample chicken meal: about 450 calories, 35 g protein, 40 g carbs and 15 g fat (values are approximate, based on standard serving sizes).

Human support, 24/7

Support is available around the clock through the app. Issues are raised as tickets with an urgency level, so a missing meal is handled before a billing question, and every ticket has a resolution timeline.

Whether it's a spice preference, a delivery instruction or a last-minute pause, our team is just a message away, and we resolve 95% of queries in under 5 minutes. Reach us by instant chat in the app or on WhatsApp (fastest for order updates), by email at support@mynakitchen.in, or through the Help Center. Issues are covered by a proactive refund policy.