Cancel & Refund
Total flexibility. Your subscription adapts to your life, zero questions asked.
Going on vacation?
You pay for what you eat. Don't pay for meals you don't eat. Simply cancel the days you don't need in advance, and the money will be instantly refunded to your wallet. You can use this balance for your next subscription.
Cancellation & Refund Rules
- Cancel in advance → Full refund to wallet
- Cancel after 8 PM for next day → 50% penalty
- No refund for Breakfast after 2:00 AM
- No refund for Lunch after 8:00 AM
- No refund for Dinner after 3:00 PM
- All refunds credited to wallet
How it works
Cancel or pause specific days
There is no pause button to hunt for: to pause, simply cancel the days you do not need. Cancel a day in advance and the amount goes back to your Myna wallet. Cancelling after 8:00 PM for the next day carries a 50% charge, and a meal cannot be refunded once its cut-off has passed. On the Essential plan, refunds are limited to 10% of the plan's meals; the Standard plan has no limit.
Wallet balance can be used to renew your subscription, place one-time orders or buy add-ons, so money for meals you skip is never lost.
- Step 1: Open Dashboard — log in and go to 'Manage Subscription'.
- Step 2: Select Dates — click on the calendar dates you want to cancel.
- Step 3: Refund Processed — the amount for those days is credited back to your wallet instantly.
Cancel or pause takes one tap
Every subscriber gets it — on Android or in any browser. Plans from ₹120/day, no lock-in.
Cancel or pause — common questions
Straight answers from how the app and our kitchen actually work.
Open the Myna app and cancel the specific day or meal slot you don't need. Cancel in advance and the full amount is refunded to your wallet.
Cancel in advance (before 8 PM the previous day) for a full refund. Cancelling after 8 PM for the next day carries a 50% penalty. No refund is possible for breakfast after 2:00 AM, lunch after 8:00 AM or dinner after 3:00 PM on the day.
On the Standard plan there is no limit. The Essential plan refunds cancellations for up to 10% of your meals.
All refunds are credited to your Myna wallet. Wallet credits carry forward to your next subscription or orders.
More Myna app features
- Customise every mealSwap dishes, pick veg or non-veg, and set spice and diet preferences once.Learn more
- Live delivery trackingSee where your food is, from our kitchen to your desk or doorstep.Learn more
- Nutrition for every mealCalories and protein published per dish, so your daily intake actually adds up.Learn more
- Home today, office tomorrowChange your delivery address for any meal slot without calling anyone.Learn more
- Schedule the week aheadPlan breakfast, lunch and dinner days in advance and stop deciding daily.Learn more
- Real humans for supportChat in the app or on WhatsApp — issues tracked until they're resolved.Learn more