24x7 Customer Support
We believe excellent food deserves excellent service. Real humans, ready to help, 24/7.
Always Here for You
Whether it's a spice preference, a delivery instruction, or a last-minute pause, our team is just a message away. We pride ourselves on resolving 95% of queries in under 5 minutes.
Our Support Promise
- 24/7 always-on support
- Ticket-based escalation with urgency levels
- Guaranteed resolution timelines
- Instant chat support via App/WhatsApp
- Proactive refund policy for issues
Contact Channels
Choose the method that works best for you.
Human support, 24/7
Support is available around the clock through the app. Issues are raised as tickets with an urgency level, so a missing meal is handled before a billing question, and every ticket has a resolution timeline.
Whether it's a spice preference, a delivery instruction or a last-minute pause, our team is just a message away, and we resolve 95% of queries in under 5 minutes. Reach us by instant chat in the app or on WhatsApp (fastest for order updates), by email at support@mynakitchen.in, or through the Help Center. Issues are covered by a proactive refund policy.
Customer support takes one tap
Every subscriber gets it — on Android or in any browser. Plans from ₹120/day, no lock-in.
Customer support — common questions
Straight answers from how the app and our kitchen actually work.
Message us in the app or on WhatsApp at +91 86107 81484, or call +91 96771 97769 (Mon–Sat, 9 AM – 8 PM).
Most queries are resolved within minutes. Every issue is tracked as a ticket with an urgency level, so nothing gets lost until it's fixed.
Tell us in the app or on WhatsApp. Our proactive refund policy covers genuine issues, and refunds are credited to your Myna wallet.
More Myna app features
- Customise every mealSwap dishes, pick veg or non-veg, and set spice and diet preferences once.Learn more
- Skip a day, get refundedCancel specific meals or pause your plan in a tap — the refund lands in your wallet.Learn more
- Live delivery trackingSee where your food is, from our kitchen to your desk or doorstep.Learn more
- Nutrition for every mealCalories and protein published per dish, so your daily intake actually adds up.Learn more
- Home today, office tomorrowChange your delivery address for any meal slot without calling anyone.Learn more
- Schedule the week aheadPlan breakfast, lunch and dinner days in advance and stop deciding daily.Learn more