Always Here for You

Whether it's a spice preference, a delivery instruction, or a last-minute pause, our team is just a message away. We pride ourselves on resolving 95% of queries in under 5 minutes.

Our Support Promise

  • 24/7 always-on support
  • Ticket-based escalation with urgency levels
  • Guaranteed resolution timelines
  • Instant chat support via App/WhatsApp
  • Proactive refund policy for issues
All app features

Contact Channels

Choose the method that works best for you.

WhatsApp Support
Fastest response. Ideal for order updates.
Email Us
support@mynakitchen.in
Help Center
Browse FAQs and guides.
Start a Chat

Human support, 24/7

Support is available around the clock through the app. Issues are raised as tickets with an urgency level, so a missing meal is handled before a billing question, and every ticket has a resolution timeline.

Whether it's a spice preference, a delivery instruction or a last-minute pause, our team is just a message away, and we resolve 95% of queries in under 5 minutes. Reach us by instant chat in the app or on WhatsApp (fastest for order updates), by email at support@mynakitchen.in, or through the Help Center. Issues are covered by a proactive refund policy.

In the Myna app

Customer support takes one tap

Every subscriber gets it — on Android or in any browser. Plans from ₹120/day, no lock-in.

Get it onGoogle PlayOpen the web appSee plans
Common Questions

Customer support — common questions

Straight answers from how the app and our kitchen actually work.

Message us in the app or on WhatsApp at +91 86107 81484, or call +91 96771 97769 (Mon–Sat, 9 AM – 8 PM).

Most queries are resolved within minutes. Every issue is tracked as a ticket with an urgency level, so nothing gets lost until it's fixed.

Tell us in the app or on WhatsApp. Our proactive refund policy covers genuine issues, and refunds are credited to your Myna wallet.